The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines has introduced new Boeing freighters to enhance its express air transport capabilities, leading to a three-way competition among SF Express, YTO Express, and China Post. Despite the massive potential of the air express market, development is hampered by inadequate infrastructure and tight aviation resources. The intensifying competition in the express delivery sector is prompting companies to seek high-value-added services and emphasize the importance of air transport. The future express delivery market will prioritize speed and service quality, making the improvement of overall capacity a core task for enterprises.

07/28/2025 Logistics
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Does Express Delivery Belong to Third-party Logistics?

Does Express Delivery Belong to Third-party Logistics?

Express delivery broadly falls under third-party logistics, where courier companies efficiently handle packages using various transport methods, including collection, entry, and delivery. Third-party logistics providers offer specialized services that help businesses focus on their core operations. Although express delivery and logistics are often interconnected, the industry typically distinguishes between the two. Common third-party logistics companies include Debon Logistics and China Railway Express, which assist businesses in enhancing their logistics choices and customer satisfaction.

07/21/2025 Logistics Encyclopedia
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China's E-Commerce Logistics Revolutionizes Last-Mile Delivery

China's E-Commerce Logistics Revolutionizes Last-Mile Delivery

This article analyzes the development trends of the 'last mile' service in China's e-commerce logistics. It highlights the acceleration of cross-industry collaboration and service integration, the importance of specialization and localization, the application of drone technology, and the emphasis on energy conservation and environmental protection. These changes will lead to more diversified and personalized services, presenting new opportunities and challenges for companies, thereby driving continuous innovation and transformation in this field.

07/28/2025 Logistics
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China's Express Delivery Sector Booms Amid Rising Competition

China's Express Delivery Sector Booms Amid Rising Competition

The express delivery industry in China is currently experiencing rapid growth, showcasing significant market potential. However, the swift expansion of the franchise system has also led to a phenomenon of pseudo-growth. The industry faces multiple challenges, including low market concentration and declining profit margins. To better seize investment opportunities, it is crucial to focus on key indicators such as growth rates of parcel volume, overall network profits, integration of delivery points, and profitability of franchisees. While maintaining caution, we should adapt flexibly to market fluctuations and aim to capture promising opportunities in industry development.

07/28/2025 Logistics
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Drone Delivery A Technological Pioneer Transforming Urban Logistics

Drone Delivery A Technological Pioneer Transforming Urban Logistics

Drone delivery is rapidly transforming our lives, with the market projected to reach $13.3 billion by 2030. Companies like SF Express and Meituan have already begun commercial operations, providing efficient local and intercity delivery services. Numerous global enterprises are also actively exploring drone logistics to enhance user experience through innovative delivery models. The widespread application of drone delivery is set to reshape the future of e-commerce and the logistics industry.

07/23/2025 Logistics
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Amazon Expands Sameday Delivery to 20 European Regions

Amazon Expands Sameday Delivery to 20 European Regions

Amazon is developing a new energy logistics network in Europe, planning to add same-day delivery services in 20 more regions over the next year, covering multiple countries and cities. Additionally, Amazon Global Logistics is optimizing customs clearance processes and route configurations to enhance the efficiency of sellers' cross-border supply chains.

08/07/2025 Logistics
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UPS Unveils New Signature Dock and Delivery Timelines

UPS Unveils New Signature Dock and Delivery Timelines

This article provides an in-depth analysis of the meaning of the UPS delivery status 'Received at Dock.' It explores various factors affecting delivery times, including address type, shipping distance, cargo condition, and delivery timing. The aim is to help consumers understand the entire process of package delivery from 'Received' to final delivery.

08/05/2025 Logistics Encyclopedia
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